*Sign dates after the 20th of the month will be counted in the following month.
Earn an additional 5% residual commission on strategic solutions monthly billed revenue (MBR) sold between
and December 31, 2021. To qualify, all sales must be customer signed and submitted on/before COB December 31,
2021. All qualifying sales must include one or more strategic solutions on a 24-month term or longer. The 5%
residual incentive will apply to
strategic solutions MBR.
Strategic solutions are; SD-WAN, OfficeSuite UC®, Mitel UC, Avaya UC, DDoS, Cloud Connect, SIEM Threat
Monitoring & Log Retention
The additional 5% residual incentive will apply to
strategic solutions MBR and is in addition to the residual amount based on the new commission structure
rolled out in April 2019. The residual incentive percentage will remain in effect under the same terms and
The 5% residual incentive can be used in conjunction with any other SPIFF offers and with Customer Free
All qualifying sales must be
logo, new location, upsell or conversion with a deal size of at least $500 and include at least one eligible
incentive will be applied to eligible strategic solutions MBR only.
Partner must be actively involved (initiated, influenced or closed) in strategic solutions upsells and/or
conversions to be eligible for
residual incentive. The additional residual incentive will be processed with your standard monthly
commission run except for qualifying upsell/conversion deals. These deals require the above
submitted by the partner, whereby, they will be processed in the next qualifying commission run.
The following solutions and charges are exempt from any residual incentive payment: All underlying
transport products (except as specified under strategic solutions), ASF or other taxes/surcharges/fees, CPE
NRC, NRC’s and other Third-Party/Tertiary Services.
Disputes: Partner must provide notice of dispute within 90 days of payment. Windstream Enterprise reserves
the right to reclaim any residual incentive payments if qualifying criteria are not met or if termination of
services occurs. Partner must provide notice of any missing residual incentive payments in writing 90 days
after the residual incentive payment should have initiated.
Windstream Enterprise reserves the right to change, modify or cancel promotions at any time.